Grassroots Open Government Using New Digital Tools

Project Type: , ,


Penplusbytes, with support from Making All Voices Count, is rolling out the “Grassroots Open Government Using New Digital Tools” project intended to enhance communication and information sharing between citizens and the local government in two Districts of Ghana (Tamale Metropolitan Assembly in the Northern Region and Dangbe (Ada) East District Assembly in the Greater Accra Region) in the area of public service delivery especially health, education and sanitation using a collaborative and integrated approach. It is expected that, “Grassroots Open Government Using New Digital Tools” will ensure citizens have a voice in how resources allocated for development are prudently utilised to eradicate poverty and stimulate wealth creation using both new digital tools and face-to-face interventions such as public forums and community radio.


Established on the 18th of July 2001, Penplusbytes is a not-for-profit organization driving change through innovations in three key areas: using new digital technologies to enable good governance and accountability, new media and innovations, and driving oversight for effective utilisation of mining, oil and gas revenue and resources.


To be the leading institution for promoting effective governance using technology in Africa.


Promoting effective governance by deploying technology that enhances participation. 


Click to download the document: Penplusbytes Strategic Plan 2016-2021 


The values and guiding principles that are promoted and staff of Penplusbytes must epitomise includes:

  • PROFESSIONALISM:  We are committed to excellence in providing the best possible services to our clients in a responsive and non-partisan way. We favour a collaborative approach in order to achieve sustainable results and added value.  
  • INGENUITY:  We seek and embrace new approaches for service delivery and strive to develop innovative solutions to address the challenges faced by our clients, while leveraging the experience, expertise and creativity of our staff and partners.
  • VALUING PEOPLE: We are respectful and fair with our colleagues, clients and partners while recognizing the importance of diversity and open communication.
  • HIGH STANDARDS:  We aim for excellence in service delivery and in all the work that we or our partners commit to do. We constantly apply new learning to the way we do things and apply resources to achieving outstanding results every time.
  • TRANSPARENCY:  We are transparent and accountable in the work that we do, applying the highest level of integrity and trust in dealing with all of our partners and clients. We accept individual and team responsibility for our actions and for the results of our projects and programs.
  • Promoting media pluralism and good governance in Africa using new digital technologies.